Terms & Conditions
End-user licence agreement (EULA) - valid as of 18 October 2025.
These Terms and Conditions govern access to and use of the Assentiri Pte. Ltd. (“Assentiri”, “we”, “our” or “us”) websites, products, applications and services (collectively, the “Site”) by individuals and business entities who are any of the following (collectively, “you” or “your”):
general website visitors to assentiri.com, portal.assentiri.com and/or other websites owned or operated by Assentiri (each a “Website Visitor”);
subscribers or licensees to one or more of our products, applications or services (“Assentiri Services”) (each, a “Customer”); and
users of Assentiri Services, including Authorized Users (as defined below) of Customer Accounts and other Assentiri Service end users (each, a “User”).
By using the Site, you accept these Terms (whether on behalf of yourself or a business you represent).
If you are a Customer and have a Master Services Agreement or other similar agreement in effect with Assentiri (the “Corporate Terms”), then these Terms apply to the extent your use of the Site, including any of the Assentiri Services, is not already governed by such Corporate Terms. These Terms are intended to govern agreements with business entity Customers and do not apply for personal, consumer use (as defined by applicable consumer protection laws).
BY ACCESSING, USING, OR DOWNLOADING FROM THE SITE, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED AND MUST CEASE USING THE SITE IMMEDIATELY.
1. SITE ACCESS AND USE
1.1 Eligibility to Use. You represent and warrant that you are: (a) of legal age (18 years of age or older or otherwise of legal age in your resident jurisdiction) and competent to agree to these Terms on behalf of your company or business; and (b) you (or your Authorized Users, as applicable) are not and will not when using the Site be a prohibited end user under Trade Restrictions (as defined in section 10.3 (Trade Restrictions). You represent and warrant that you are authorized (on behalf of yourself and/or the business you represent) to agree to these Terms with binding effect to the agreeing party.
1.2 Limited Right to Use. Upon your acceptance of these Terms, you may access and use the Site for your internal business purposes and only as expressly permitted in these Terms. Any violation by you of the restrictions contained in this Section may result in the immediate termination of your right to use the Site, as well as potential liability for infringement or other claims depending on the circumstances. If you are or become a direct competitor of ours, you may not access or use any Site without our written consent.
1.3. Updates. We may revise these Terms, including changing, deleting, or supplementing with additional terms and conditions from time to time in our sole discretion, including to reflect changes in applicable law. We will post the revised terms on the Site with a “last updated” date. PLEASE REVIEW THIS WEBSITE ON A REGULAR BASIS TO OBTAIN TIMELY NOTICE OF ANY REVISIONS. IF YOU CONTINUE TO USE THE SITE OR THE ASSENTIRI SERVICES AFTER THE REVISIONS TAKE EFFECT, YOU AGREE TO BE BOUND BY THE REVISED TERMS. You agree that we will not be liable to you or to any third party for any revision to the Terms.
1.4. Communications. You agree to receive all communications, correspondences, and notices that we provide in connection with our Site, including any Assentiri Services, including, but not limited to, marketing and promotional messages related to us or the Assentiri Services, correspondence regarding our delivery of the Assentiri Services, and providing you information related to your purchase of or subscription to the Assentiri Services (“Communications”), via electronic means, including by e-mail, text, in-product notifications, push notifications, or by posting them on or making them otherwise available through the Site. To the fullest extent permitted under applicable laws, you agree that all Communications we provide to you electronically satisfy any legal requirement that such Communications be in writing or be delivered in a particular manner and you agree to the extent you are a Customer to keep your Account contact information current. At any time, you can opt out of our email marketing and promotional messages sent to you.
2. OWNERSHIP
2.1. Intellectual Property. The Site contains materials that are proprietary and are protected by copyright, trademarks, service marks, patents, and other intellectual property laws and treaties. You agree to abide by all applicable copyright and other intellectual property laws, as well as any additional proprietary rights notices or restrictions contained on the Site. You acknowledge that the Site (including the Assentiri Services) contains valuable intellectual property of Assentiri and its licensors. All present and future rights in and to any and all intellectual property or other proprietary rights of any type, including without limitation information, any improvements, design contributions, or derivative works thereto, and any knowledge or process related thereto, including rights in and to all applications and registrations relating to such intellectual property, will, as between you and Assentiri, at all times be and remain the sole and exclusive property of Assentiri and its licensors. Except for the rights expressly granted in these Terms, nothing will be construed or will grant, convey, transfer, assign, or imply the conveyance of rights, claims, ownership or other claim to any right or title to the Site or any other technology, software, business processes or intellectual property of Assentiri. Any rights not expressly granted in these Terms or otherwise in writing between you and Assentiri, are reserved by Assentiri, and any unauthorised use of any intellectual property regarding the Site is strictly prohibited.
2.2. Trademarks. The trademarks, logos, taglines, and service marks displayed on the Site (collectively, the “Trademarks”) are registered and/or unregistered Trademarks of Assentiri and its licensors. Trademarks may not be used in any advertising or publicity, or otherwise to indicate Assentiri’s sponsorship of or affiliation with any product, service, event, or organization without Assentiri’s prior express written permission.
2.3. Proprietary Materials. Information, including software or other materials that may be available for downloading through the Site or third-party websites or applications (“Proprietary Materials”) is the copyrighted work of Assentiri, its licensors, and/or such other respective third-party providers. Use of the Proprietary Materials are governed by these Terms and such license and/or other terms as may be required directly of you by the third-party providers. Unauthorized reproduction or distribution of the Proprietary Materials is expressly prohibited.
3. RESTRICTIONS ON USE OF THE SITE
3.1. By using the Site, you specifically agree not to, and not permit others to, engage in any activity or transmit any information that, in our sole discretion:
3.1.1. Is illegal, or violates any law or regulation;
3.1.2. Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
3.1.3. Attempts to impersonate another person or entity;
3.1.4. Falsely states, misrepresents, or conceals your affiliation with another person or entity;
3.1.5. Accesses or uses an Assentiri Services account of a Customer without such Customer’s permission;
3.1.6. Attempts to do any of the foregoing.
4. TERMS FOR ASSENTIRI SERVICES
Assentiri Services are subject to such additional terms set forth in this Section and any additional terms available on assentiri.com (“Additional Service Terms”). If there is any conflict between the Terms and the Additional Service Terms, the Additional Service Terms govern regarding the Assentiri Service described therein. Additional Service Terms are subject to change as set forth in Section 1.3 (Updates) above.
4.1. DEFINITIONS
a. “Account” means a unique account established by Customer to enable its Authorized Users to access and use an Assentiri Service.
b. “Authorized User” mean an individual natural person, whether an employee, business partner, contractor, or agent of a Customer, who is registered or permitted by Customer to use the Assentiri Services pursuant to these Terms.
c. “Documentation” means any and all written materials, user manuals, and other documentation and materials supplied by us and related to the Assentiri Services, excluding any software code or other information customarily subject to a commercial license, that is provided by Assentiri regarding the Assentiri Services.
4.2. USAGE AND ACCESS RIGHTS
4.2.1. Right to Use Assentiri Services. Subject to these Terms, you have a limited non-exclusive, non-transferable right and license during the Term, to: (a) use the Assentiri Services; (b) implement, configure, and, through its Account Administrator(s), permit your Authorized Users to access and use the Assentiri Services up to any applicable limits or maximums in your Subscription Plan; and (c) access and use the Documentation, solely for (x) your internal business purposes, (y) and in accordance with the Additional Service Terms, and any other written terms provided by us from time to time governing the use of the Assentiri Services, and (z) in accordance with the Documentation we publish or otherwise provide you to support your use of the Assentiri Services.
Any violation by you of the license provisions contained in this Section may result in the immediate termination of your right to use the Assentiri Services, as well as potential liability for copyright infringement or other claims depending on the circumstances. Customers will not, and will not permit others to, use the Assentiri Services or allow access to them in a manner that circumvents contractual usage restrictions or that exceeds authorized use or usage metrics set forth in these Terms or any applicable Subscription Plan.
4.2.2. Customer Responsibilities. Customers are responsible for all use of the Assentiri Services associated with its Account; (c) Customers are solely responsible for maintaining the confidentiality of their Account names and password(s); (d) Customers agree to immediately notify Assentiri of any unauthorized use of Customer’s Account of which it becomes aware; (e) Customer agrees that Assentiri will not be liable for any losses incurred as a result of a third party's use of its Account, regardless of whether such use is with or without its knowledge and consent; (f) Customer will use the Assentiri Services for lawful purposes only and subject to these Terms.
4.2.3. Authorized Users. Authorized Users of Customer must be identified by a unique email address and user name and two or more natural persons may not use the Assentiri Services as the same Authorized User. If the Authorized User is not an employee of Customer, use of the Assentiri Services will be allowed only if the user is under confidentiality and other obligations with Customer at least as restrictive as those in these Terms, and is accessing or using the Assentiri Services solely to support Customer’s internal business purposes.
4.2.4. Account Administrator. Customer may assign and authorize an Authorized User(s) as its agent to manage Customer’s Account, and management of Customer’s Account includes, without limitation, configuring administration settings, assigning access and use authorization, requesting different or additional services, providing usage and performance records, managing templates, executing approved campaigns and events, assisting in third-party product integrations, and accepting notices, disclosures, and terms and conditions (“Account Administrator”). Customer may appoint an employee, agent or a third-party business partner or contractor to act as its Account Administrator(s) and may change its designation at any time through its Account.
4.4. Payment Terms.
4.4.1. Subscription Plan. The prices and features of the Assentiri Services and other of our fee-based offerings are based on either separate Corporate Terms, or a subscription plan (“Subscription Plan”). Subscription Plans may be generally published on our website, set forth in our order form, or offered to you via email or through in-product communications. We reserve the right to change the prices for or alter the options applicable to Subscription Plans available for purchase without prior notice, provided that for customers on existing Subscription Plans, such changes will only take effect upon renewal of such Subscription Plan in accordance with clause 4.4.2 below.
4.4.2. Renewals. If you purchase a Subscription Plan you agree to pay the then-current fee associated with the Subscription Plan, and understand it will automatically renew for the same time period (“Renewal Term”) unless: (a) you cancel your Subscription Plan or terminate your Account at least five (5) business days in advance of the end of the then-current Subscription term; (b) we terminate your Subscription Plan or Account in accordance with the Terms; (c) we decline to renew your Subscription Plan; or (d) these Terms are terminated by either party as otherwise permitted in these Terms, prior to the end of the then-current period of the Subscription Plan (“Subscription Term”).
4.4.3. No Refunds. CUSTOMER’S PAYMENTS ARE NON-REFUNDABLE EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR AS OTHERWISE AGREED TO BY THE PARTIES OR AS REQUIRED BY APPLICABLE LAW. Charges for pre-paid Subscription Plans will be billed to Customer in advance. Charges for per-use purchases and standard Subscription Plan charges will be billed in arrears unless otherwise specified.
4.4.4. Late Fees & Collection Costs. If we do not receive timely payment when due, you agree to pay all amounts due upon demand. Any amount not paid when due will be subject to finance charges equal to 1.5% of the unpaid balance per month, determined and compounded daily from the date due until the date paid. You agree to reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by us to collect any amount that is not paid when due. We may accept payment in any amount without prejudice to our right to recover the balance of the amount due or to pursue any other right or remedy. Amounts due to us may not be withheld or offset by you for any reason against amounts due or asserted to be due from us.
4.4.5. Invoices. We reserve the right to correct any errors or mistakes that we determine even if we have already issued an invoice or received payment. You will notify us about any billing issues (including disputed amounts owed) within thirty (30) days after they first appear on your invoice. If you do not bring such issues to our attention within the foregoing time period, your right to dispute such issue is otherwise waived.
4.4.6. Tax Responsibility. All fees are stated exclusive of all taxes, duties, levies, imposts, fines, or similar governmental assessments, including sales and use taxes, value-added taxes (“VAT”), goods and services taxes (“GST”), excise, business, service, and similar transactional taxes imposed by any jurisdiction (collectively, “Taxes”). You are responsible for and agree to bear Taxes associated with its purchase of the Subscription Plan and other fee-based Assentiri offerings. If we are required to remit Taxes associated with your purchase of a Subscription Plan and other fee-based offerings, we will add the amount of those Taxes, itemized where required by law, to the payment due. Taxes may be applied without notice. Taxes will not be deducted from the payments owed to us, except as required by law, in which case you will increase the amount payable as necessary so that after making all required deductions and withholdings, we receive and retain (free from any Tax liability) an amount equal to the amount we would have received had no such deductions or withholdings been made.
4.5. Term and Termination for Assentiri Services.
4.5.1. Term. The period of effectiveness of these Terms, with respect to Assentiri Services, begins on the date the Customer accepts these Terms and continues until the Customer’s Subscription Plan expires or its use of the Assentiri Services ceases (including as a result of termination in accordance with this Section 4.5 (Term and Termination for Assentiri Services), whichever is later (“Term”).
4.5.2. Suspension of Access to Assentiri Services. In accordance with these Terms, Assentiri may suspend any use of the Assentiri Services, remove any content or disable or terminate any Account or Authorized User that Assentiri reasonably and in good faith believes violates these Terms. Assentiri will use commercially reasonable efforts to notify you prior to any such suspension or disablement, unless Assentiri reasonably believes that: (a) it is prohibited from doing so under applicable law or under legal process, such as court or government administrative agency processes, orders, mandates, and the like; or (b) it is necessary to delay notice in order to prevent imminent harm to the Assentiri Services or a third party. Under circumstances where notice is delayed, Assentiri will provide the notice if and when the related restrictions in the previous sentence no longer apply.
4.5.3. We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your Subscription Plan to the fullest extent permitted under applicable laws. We may also recommend that you purchase a new Subscription Plan that is comparable to your previous Subscription Plan that is ending. Before we change the fees and charges in effect, or add new fees and charges, we will give you advance notice of at least thirty (30) days. If we provide you such advance notice, unless prohibited by applicable laws, your continued use of the Assentiri Services after the changes have been made will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may terminate your Subscription Plan as described in this Section 4.5 (Term and Termination for Assentiri Services). If you accept the new Subscription Plan, its terms and conditions with these Terms will apply in the Renewal Term and thereafter.
4.5.4. Termination by Customer. You may terminate your Account at any time upon ten (10) days’ advance written notice to Assentiri. If you wish to terminate, you must provide notice by e-mail to tw@assentiri.com. You must receive a confirmation from Assentiri on your request for cancellation in order for cancellation to take effect.
4.5.5. Default; Termination by Assentiri. A Customer will be in default of these Terms if: (a) it fails to timely pay any amount owed to us or an Affiliate of ours; (b) it or an Authorized User associated with its Account breaches any provision of these Terms or violates any published policy applicable to the Assentiri Services; (c) it is or becomes subject to any proceeding under the Bankruptcy Code or similar laws; or (d) if, in our sole discretion, we believe that continued use of the Assentiri Services by the Customer (or its Authorized Users or applicable end user) creates legal risk for Assentiri, presents a threat to the security of the Assentiri Services or Assentiri’s customers, or is in connection with fraudulent or other unlawful activity. If a you are in default, we may, without notice: (i) suspend your Account and use of the Assentiri Services; (ii) terminate its Account; (iii) charge reactivation fees in order to reactivate its Account; and (iv) pursue any other remedy available to us. An “Affiliate” means a legal entity that a respective party to these Terms owns, that owns such respective party or that is under common control with such respective party, where “control” and “own” mean possessing greater than 50% interest in an entity or the right to direct the management of the entity.
4.5.6. Effect of Termination. If these Terms expire or are terminated for any reason: (a) any and all of your liabilities to us that have accrued before the effective date of the expiration or termination will survive; (b) licenses and use rights granted to you with respect to the Site, including rights to any intellectual property therein or thereto, will immediately terminate in accordance with these Terms; (c) our obligation to provide any further access to the Site to you under these Terms will immediately terminate, except any such rights that are expressly to be provided following expiration or termination of these Terms; and (d) the provisions designated to survive under the Terms will survive. In the event Assentiri terminates these Terms owing to any actual or suspected fraudulent or other unlawful use by an Account owner of the Assentiri Services, notwithstanding anything contrary elsewhere in these Terms, Assentiri may retain certain information of such terminated Account and use the retained information for its internal purposes including fraud detection and prevention, dispute resolution, investigations, and legal compliance for the period necessary to fulfill the foregoing purposes.
4.6. Data.
4.6.1. Customer Data means data uploaded or otherwise provided by you to the Assentiri Services. You are solely responsible for Customer Data, including compliance with any regulations, laws, or conventions applicable to such data and use. Customer Data is deemed your “Confidential Information” subject to the respective confidentiality terms under Section 5 (Confidentiality) below.
4.6.2. Personal Data Processing. You acknowledge your understanding and hereby provide consent that, except as described in these Terms or applicable Corporate Terms, the information you provide to us or that we collect will be processed and otherwise handled as described in the Assentiri Privacy Policy (https://assentiri.com/privacy-cookies).
4.6.3. Access & Disclosure. Except as described in these Terms or applicable Corporate Terms: (i) we may access, preserve, or share any of your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process (e.g. a subpoena or other legal process); and (ii) we may also share your information in situations involving violations of the Assentiri Privacy policy, the Terms, the Corporate Terms, or any other of our user agreements or terms in effect; or to respond to the claims of violation of the rights of third parties and/or to protect the rights, property and safety of Assentiri, our employees, users, or the public.
4.6.4. Customer Data Processing. Customer retains ownership rights to their Customer Data. By making available any Customer Data through the Services, Customer hereby grants to Assentiri a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to (i) use, reproduce, modify, copy, adapt, publish, and otherwise process Customer Data for the purposes of providing and improving the Assentiri Services for users; and (ii) to create aggregations and summaries of the Customer Data or portions thereof and to use, disclose, and distribute such aggregations for any purpose (both during the period that these Terms and Conditions are in effect, and thereafter), provided that such aggregations and summaries do not directly or indirectly identify Customer.
5. CONFIDENTIALITY.
5.1. Scope. Our “Confidential Information” means (a) any written information, materials and other documents supplied by us related to the Site which we do not generally disclose publicly, (b) the Assentiri Services themselves, excluding any Customer Data; and (c) any other of our information that we may disclose in writing or orally and is designated as confidential or proprietary at the time of disclosure, or that due to the nature of the information a reasonable person would clearly understand it to be confidential information; and (d) any amendment to the terms and conditions of these Terms between you and us. Confidential Information does not include any information that: (i) was or becomes generally known to the public through no fault or breach of these Terms you; (ii) was rightfully in your possession at the time of disclosure without restriction on use or disclosure; (iii) was independently developed by you without use of our Confidential Information; or (iv) was rightfully obtained by you from a third party not under a duty of confidentiality and without restriction on use or disclosure.
5.2. Restricted Use and Nondisclosure. During and after the term, with respect to Confidential Information a receiving party will: (a) use Confidential Information solely for the purpose for which it is provided; (b) not disclose such Confidential Information to a third party, except on a need-to-know basis to the disclosing party’s affiliates, attorneys, auditors, consultants, and service providers who are under confidentiality obligations at least as restrictive as those contained herein; and (c) protect such Confidential Information from unauthorized use and disclosure to the same extent (but using no less than a reasonable degree of care) that the receiving party would protect its own Confidential Information of a similar nature.
6. TERM AND TERMINATION
6.1. Termination. Except the termination for Assentiri Services as set out in Section 4.5 (Term and Termination for Assentiri Services), you may terminate your use of the Site at any time by ceasing further use of the Site. Assentiri may terminate your use of the Site as a Website Visitor, including denying you access to the Site at our sole discretion for any reason or no reason, including for violation of these Terms.
7 DISCLAIMER
7.1. CUSTOMER ACKNOWLEDGES THAT THE ASSENTIRI SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND THAT YOUR USE OF THE SITE OR THE ASSENTIRI SERVICES IS AT YOUR SOLE RISK. ASSENTIRI DOES NOT WARRANT: (I) THAT THE SITE OR THE ASSENTIRI SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, (II) THAT THE SITE OR THE ASSENTIRI SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR THE ASSENTIRI SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT CUSTOMER OBTAINS THROUGH THE SITE OR THE ASSENTIRI SERVICES WILL MEET CUSTOMER'S EXPECTATIONS, OR (V) THAT ANY ERRORS IN THE SITE OR THE ASSENTIRI SERVICES WILL BE CORRECTED. ASSENTIRI SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
8. INDEMNIFICATION OBLIGATIONS
8.1. You will defend, indemnify, and hold us, our Affiliates, officers, directors, employees, suppliers, consultants, and agents harmless from any and all third-party claims, liability, damages, and costs (including, but not limited to, attorneys' fees) arising from or related to, as applicable: (a) your access to and use of the Site (including the Assentiri Services); (b) violation of these Terms by you; (c) infringement of any intellectual property or other right of any person or entity by you; (d) the nature and substance of all documents, data, or other content uploaded by you to the Site (including the Assentiri Services); or (e) any products or services purchased or obtained by you in connection with the Site (including the Assentiri Services).
9. LIMITATIONS OF LIABILITY
9.1. In no event will Assentiri be liable to Customer, User or to any third party for any loss of profits (whether considered direct or indirect), loss of use, loss of revenue, loss of goodwill, interruption of business, loss of data, or any indirect, special, incidental, exemplary, punitive, or consequential damages of any kind arising out of, or in connection with these Terms or Customer's or User’s use (or inability to use) any part of the Site or Assentiri Services, whether in contract, tort, strict liability or otherwise, even if Customer has been advised or is otherwise aware of the possibility of such damages.
9.2 In the event that a claim arises from activities relating to the Site or Assentiri Services, and to the extent that Section 9.1 above, and/or any other applicable limitation of liability in these Terms is, for any reason, determined to be unenforceable or inapplicable, Assentiri’s liability shall be limited to the higher of (1) the fees the claimant paid to Assentiri during the twelve (12) month period preceding the date of the first event and (2) USD 100.
10. GENERAL
10.1. Third Party Content. We may provide links to third-party websites or resources. Assentiri provides these links only as a convenience and is not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. Customer acknowledges sole responsibility for, and assumes all risk arising from, Customer’s use of any third-party websites or resources.
10.2. Relationship. At all times, you and we are independent contractors, and are not the agents or representatives of the other. These Terms are not intended to create a joint venture, partnership, or franchise relationship between the parties. Non-parties do not benefit from and cannot enforce these Terms. There are no third-party beneficiaries to these Terms. You must not represent to anyone that you are an agent of ours or are otherwise authorized to bind or commit us in any way without our prior written authorization.
10.3. Trade Restrictions. You acknowledge that the Site, any information we supply you, and any other products, services, information, documentation, software, technology, technical data, and any derivatives thereof, that Assentiri makes available pursuant to these Terms (collectively “Excluded Data”) are subject to the export control and sanctions laws and regulations of Norway, Singapore, the United Kingdom, the United Nations, the European Union, the Member States of the European Union, the United States and other countries that may prohibit or restrict access by certain persons or from certain countries or territories currently including, but not limited to, Cuba, the Crimea region of the Ukraine and Sudan, Iran, North Korea and Syria (“Trade Restrictions”). You represent and warrant that you are not: (i) located in an embargoed country or territory, (ii) under the control of an entity organized in or a resident of an embargoed country or territory, (iii) listed on any government list of persons or entities with which persons are prohibited from transacting, or (iv) subject to end destination export control regulations. You are solely responsible for complying with Trade Restrictions for all Excluded Data and any of its content transmitted through the Site. If we determine in our sole discretion that you are actually or likely to be in violation of any representation or warranty set out in this Section, we have the right to terminate your use of and/or access to the Site immediately with or without notice to you.
10.4. Assignability. You may not assign your rights or obligations under these Terms without our prior written consent. If consent is given, these Terms will bind your successors and assigns. Any attempt by you to transfer your rights, duties, or obligations under these Terms except as expressly provided in these Terms is void. We may freely assign our rights, duties, and obligations under these Terms at any time, with or without notice to you.
10.5. Governing Law and Jurisdiction. These Terms are governed by and construed in accordance with the laws of Singapore and subject to the jurisdiction of the courts of Singapore.
10.6. Waiver. The failure of Assentiri to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision and shall not guarantee that Assentiri will repeat any such actions in the future.
10.7. Severability. If any part of these Terms is found to be illegal, unenforceable, or invalid, it will be deemed severed and the remaining portions of these Terms will remain in full force and effect.
Version 18 October 2025.
These Terms and Conditions govern access to and use of the Assentiri Pte. Ltd. (“Assentiri”, “we”, “our” or “us”) websites, products, applications and services (collectively, the “Site”) by individuals and business entities who are any of the following (collectively, “you” or “your”):
general website visitors to assentiri.com, portal.assentiri.com and/or other websites owned or operated by Assentiri (each a “Website Visitor”);
subscribers or licensees to one or more of our products, applications or services (“Assentiri Services”) (each, a “Customer”); and
users of Assentiri Services, including Authorized Users (as defined below) of Customer Accounts and other Assentiri Service end users (each, a “User”).
By using the Site, you accept these Terms (whether on behalf of yourself or a business you represent).
If you are a Customer and have a Master Services Agreement or other similar agreement in effect with Assentiri (the “Corporate Terms”), then these Terms apply to the extent your use of the Site, including any of the Assentiri Services, is not already governed by such Corporate Terms. These Terms are intended to govern agreements with business entity Customers and do not apply for personal, consumer use (as defined by applicable consumer protection laws).
BY ACCESSING, USING, OR DOWNLOADING FROM THE SITE, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED AND MUST CEASE USING THE SITE IMMEDIATELY.
1. SITE ACCESS AND USE
1.1 Eligibility to Use. You represent and warrant that you are: (a) of legal age (18 years of age or older or otherwise of legal age in your resident jurisdiction) and competent to agree to these Terms on behalf of your company or business; and (b) you (or your Authorized Users, as applicable) are not and will not when using the Site be a prohibited end user under Trade Restrictions (as defined in section 10.3 (Trade Restrictions). You represent and warrant that you are authorized (on behalf of yourself and/or the business you represent) to agree to these Terms with binding effect to the agreeing party.
1.2 Limited Right to Use. Upon your acceptance of these Terms, you may access and use the Site for your internal business purposes and only as expressly permitted in these Terms. Any violation by you of the restrictions contained in this Section may result in the immediate termination of your right to use the Site, as well as potential liability for infringement or other claims depending on the circumstances. If you are or become a direct competitor of ours, you may not access or use any Site without our written consent.
1.3. Updates. We may revise these Terms, including changing, deleting, or supplementing with additional terms and conditions from time to time in our sole discretion, including to reflect changes in applicable law. We will post the revised terms on the Site with a “last updated” date. PLEASE REVIEW THIS WEBSITE ON A REGULAR BASIS TO OBTAIN TIMELY NOTICE OF ANY REVISIONS. IF YOU CONTINUE TO USE THE SITE OR THE ASSENTIRI SERVICES AFTER THE REVISIONS TAKE EFFECT, YOU AGREE TO BE BOUND BY THE REVISED TERMS. You agree that we will not be liable to you or to any third party for any revision to the Terms.
1.4. Communications. You agree to receive all communications, correspondences, and notices that we provide in connection with our Site, including any Assentiri Services, including, but not limited to, marketing and promotional messages related to us or the Assentiri Services, correspondence regarding our delivery of the Assentiri Services, and providing you information related to your purchase of or subscription to the Assentiri Services (“Communications”), via electronic means, including by e-mail, text, in-product notifications, push notifications, or by posting them on or making them otherwise available through the Site. To the fullest extent permitted under applicable laws, you agree that all Communications we provide to you electronically satisfy any legal requirement that such Communications be in writing or be delivered in a particular manner and you agree to the extent you are a Customer to keep your Account contact information current. At any time, you can opt out of our email marketing and promotional messages sent to you.
2. OWNERSHIP
2.1. Intellectual Property. The Site contains materials that are proprietary and are protected by copyright, trademarks, service marks, patents, and other intellectual property laws and treaties. You agree to abide by all applicable copyright and other intellectual property laws, as well as any additional proprietary rights notices or restrictions contained on the Site. You acknowledge that the Site (including the Assentiri Services) contains valuable intellectual property of Assentiri and its licensors. All present and future rights in and to any and all intellectual property or other proprietary rights of any type, including without limitation information, any improvements, design contributions, or derivative works thereto, and any knowledge or process related thereto, including rights in and to all applications and registrations relating to such intellectual property, will, as between you and Assentiri, at all times be and remain the sole and exclusive property of Assentiri and its licensors. Except for the rights expressly granted in these Terms, nothing will be construed or will grant, convey, transfer, assign, or imply the conveyance of rights, claims, ownership or other claim to any right or title to the Site or any other technology, software, business processes or intellectual property of Assentiri. Any rights not expressly granted in these Terms or otherwise in writing between you and Assentiri, are reserved by Assentiri, and any unauthorised use of any intellectual property regarding the Site is strictly prohibited.
2.2. Trademarks. The trademarks, logos, taglines, and service marks displayed on the Site (collectively, the “Trademarks”) are registered and/or unregistered Trademarks of Assentiri and its licensors. Trademarks may not be used in any advertising or publicity, or otherwise to indicate Assentiri’s sponsorship of or affiliation with any product, service, event, or organization without Assentiri’s prior express written permission.
2.3. Proprietary Materials. Information, including software or other materials that may be available for downloading through the Site or third-party websites or applications (“Proprietary Materials”) is the copyrighted work of Assentiri, its licensors, and/or such other respective third-party providers. Use of the Proprietary Materials are governed by these Terms and such license and/or other terms as may be required directly of you by the third-party providers. Unauthorized reproduction or distribution of the Proprietary Materials is expressly prohibited.
3. RESTRICTIONS ON USE OF THE SITE
3.1. By using the Site, you specifically agree not to, and not permit others to, engage in any activity or transmit any information that, in our sole discretion:
3.1.1. Is illegal, or violates any law or regulation;
3.1.2. Violates any third-party right, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
3.1.3. Attempts to impersonate another person or entity;
3.1.4. Falsely states, misrepresents, or conceals your affiliation with another person or entity;
3.1.5. Accesses or uses an Assentiri Services account of a Customer without such Customer’s permission;
3.1.6. Attempts to do any of the foregoing.
4. TERMS FOR ASSENTIRI SERVICES
Assentiri Services are subject to such additional terms set forth in this Section and any additional terms available on assentiri.com (“Additional Service Terms”). If there is any conflict between the Terms and the Additional Service Terms, the Additional Service Terms govern regarding the Assentiri Service described therein. Additional Service Terms are subject to change as set forth in Section 1.3 (Updates) above.
4.1. DEFINITIONS
a. “Account” means a unique account established by Customer to enable its Authorized Users to access and use an Assentiri Service.
b. “Authorized User” mean an individual natural person, whether an employee, business partner, contractor, or agent of a Customer, who is registered or permitted by Customer to use the Assentiri Services pursuant to these Terms.
c. “Documentation” means any and all written materials, user manuals, and other documentation and materials supplied by us and related to the Assentiri Services, excluding any software code or other information customarily subject to a commercial license, that is provided by Assentiri regarding the Assentiri Services.
4.2. USAGE AND ACCESS RIGHTS
4.2.1. Right to Use Assentiri Services. Subject to these Terms, you have a limited non-exclusive, non-transferable right and license during the Term, to: (a) use the Assentiri Services; (b) implement, configure, and, through its Account Administrator(s), permit your Authorized Users to access and use the Assentiri Services up to any applicable limits or maximums in your Subscription Plan; and (c) access and use the Documentation, solely for (x) your internal business purposes, (y) and in accordance with the Additional Service Terms, and any other written terms provided by us from time to time governing the use of the Assentiri Services, and (z) in accordance with the Documentation we publish or otherwise provide you to support your use of the Assentiri Services.
Any violation by you of the license provisions contained in this Section may result in the immediate termination of your right to use the Assentiri Services, as well as potential liability for copyright infringement or other claims depending on the circumstances. Customers will not, and will not permit others to, use the Assentiri Services or allow access to them in a manner that circumvents contractual usage restrictions or that exceeds authorized use or usage metrics set forth in these Terms or any applicable Subscription Plan.
4.2.2. Customer Responsibilities. Customers are responsible for all use of the Assentiri Services associated with its Account; (c) Customers are solely responsible for maintaining the confidentiality of their Account names and password(s); (d) Customers agree to immediately notify Assentiri of any unauthorized use of Customer’s Account of which it becomes aware; (e) Customer agrees that Assentiri will not be liable for any losses incurred as a result of a third party's use of its Account, regardless of whether such use is with or without its knowledge and consent; (f) Customer will use the Assentiri Services for lawful purposes only and subject to these Terms.
4.2.3. Authorized Users. Authorized Users of Customer must be identified by a unique email address and user name and two or more natural persons may not use the Assentiri Services as the same Authorized User. If the Authorized User is not an employee of Customer, use of the Assentiri Services will be allowed only if the user is under confidentiality and other obligations with Customer at least as restrictive as those in these Terms, and is accessing or using the Assentiri Services solely to support Customer’s internal business purposes.
4.2.4. Account Administrator. Customer may assign and authorize an Authorized User(s) as its agent to manage Customer’s Account, and management of Customer’s Account includes, without limitation, configuring administration settings, assigning access and use authorization, requesting different or additional services, providing usage and performance records, managing templates, executing approved campaigns and events, assisting in third-party product integrations, and accepting notices, disclosures, and terms and conditions (“Account Administrator”). Customer may appoint an employee, agent or a third-party business partner or contractor to act as its Account Administrator(s) and may change its designation at any time through its Account.
4.4. Payment Terms.
4.4.1. Subscription Plan. The prices and features of the Assentiri Services and other of our fee-based offerings are based on either separate Corporate Terms, or a subscription plan (“Subscription Plan”). Subscription Plans may be generally published on our website, set forth in our order form, or offered to you via email or through in-product communications. We reserve the right to change the prices for or alter the options applicable to Subscription Plans available for purchase without prior notice, provided that for customers on existing Subscription Plans, such changes will only take effect upon renewal of such Subscription Plan in accordance with clause 4.4.2 below.
4.4.2. Renewals. If you purchase a Subscription Plan you agree to pay the then-current fee associated with the Subscription Plan, and understand it will automatically renew for the same time period (“Renewal Term”) unless: (a) you cancel your Subscription Plan or terminate your Account at least five (5) business days in advance of the end of the then-current Subscription term; (b) we terminate your Subscription Plan or Account in accordance with the Terms; (c) we decline to renew your Subscription Plan; or (d) these Terms are terminated by either party as otherwise permitted in these Terms, prior to the end of the then-current period of the Subscription Plan (“Subscription Term”).
4.4.3. No Refunds. CUSTOMER’S PAYMENTS ARE NON-REFUNDABLE EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR AS OTHERWISE AGREED TO BY THE PARTIES OR AS REQUIRED BY APPLICABLE LAW. Charges for pre-paid Subscription Plans will be billed to Customer in advance. Charges for per-use purchases and standard Subscription Plan charges will be billed in arrears unless otherwise specified.
4.4.4. Late Fees & Collection Costs. If we do not receive timely payment when due, you agree to pay all amounts due upon demand. Any amount not paid when due will be subject to finance charges equal to 1.5% of the unpaid balance per month, determined and compounded daily from the date due until the date paid. You agree to reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by us to collect any amount that is not paid when due. We may accept payment in any amount without prejudice to our right to recover the balance of the amount due or to pursue any other right or remedy. Amounts due to us may not be withheld or offset by you for any reason against amounts due or asserted to be due from us.
4.4.5. Invoices. We reserve the right to correct any errors or mistakes that we determine even if we have already issued an invoice or received payment. You will notify us about any billing issues (including disputed amounts owed) within thirty (30) days after they first appear on your invoice. If you do not bring such issues to our attention within the foregoing time period, your right to dispute such issue is otherwise waived.
4.4.6. Tax Responsibility. All fees are stated exclusive of all taxes, duties, levies, imposts, fines, or similar governmental assessments, including sales and use taxes, value-added taxes (“VAT”), goods and services taxes (“GST”), excise, business, service, and similar transactional taxes imposed by any jurisdiction (collectively, “Taxes”). You are responsible for and agree to bear Taxes associated with its purchase of the Subscription Plan and other fee-based Assentiri offerings. If we are required to remit Taxes associated with your purchase of a Subscription Plan and other fee-based offerings, we will add the amount of those Taxes, itemized where required by law, to the payment due. Taxes may be applied without notice. Taxes will not be deducted from the payments owed to us, except as required by law, in which case you will increase the amount payable as necessary so that after making all required deductions and withholdings, we receive and retain (free from any Tax liability) an amount equal to the amount we would have received had no such deductions or withholdings been made.
4.5. Term and Termination for Assentiri Services.
4.5.1. Term. The period of effectiveness of these Terms, with respect to Assentiri Services, begins on the date the Customer accepts these Terms and continues until the Customer’s Subscription Plan expires or its use of the Assentiri Services ceases (including as a result of termination in accordance with this Section 4.5 (Term and Termination for Assentiri Services), whichever is later (“Term”).
4.5.2. Suspension of Access to Assentiri Services. In accordance with these Terms, Assentiri may suspend any use of the Assentiri Services, remove any content or disable or terminate any Account or Authorized User that Assentiri reasonably and in good faith believes violates these Terms. Assentiri will use commercially reasonable efforts to notify you prior to any such suspension or disablement, unless Assentiri reasonably believes that: (a) it is prohibited from doing so under applicable law or under legal process, such as court or government administrative agency processes, orders, mandates, and the like; or (b) it is necessary to delay notice in order to prevent imminent harm to the Assentiri Services or a third party. Under circumstances where notice is delayed, Assentiri will provide the notice if and when the related restrictions in the previous sentence no longer apply.
4.5.3. We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your Subscription Plan to the fullest extent permitted under applicable laws. We may also recommend that you purchase a new Subscription Plan that is comparable to your previous Subscription Plan that is ending. Before we change the fees and charges in effect, or add new fees and charges, we will give you advance notice of at least thirty (30) days. If we provide you such advance notice, unless prohibited by applicable laws, your continued use of the Assentiri Services after the changes have been made will constitute your acceptance of the changes. If you do not wish to continue subscribing with the new fees or features, you may terminate your Subscription Plan as described in this Section 4.5 (Term and Termination for Assentiri Services). If you accept the new Subscription Plan, its terms and conditions with these Terms will apply in the Renewal Term and thereafter.
4.5.4. Termination by Customer. You may terminate your Account at any time upon ten (10) days’ advance written notice to Assentiri. If you wish to terminate, you must provide notice by e-mail to tw@assentiri.com. You must receive a confirmation from Assentiri on your request for cancellation in order for cancellation to take effect.
4.5.5. Default; Termination by Assentiri. A Customer will be in default of these Terms if: (a) it fails to timely pay any amount owed to us or an Affiliate of ours; (b) it or an Authorized User associated with its Account breaches any provision of these Terms or violates any published policy applicable to the Assentiri Services; (c) it is or becomes subject to any proceeding under the Bankruptcy Code or similar laws; or (d) if, in our sole discretion, we believe that continued use of the Assentiri Services by the Customer (or its Authorized Users or applicable end user) creates legal risk for Assentiri, presents a threat to the security of the Assentiri Services or Assentiri’s customers, or is in connection with fraudulent or other unlawful activity. If a you are in default, we may, without notice: (i) suspend your Account and use of the Assentiri Services; (ii) terminate its Account; (iii) charge reactivation fees in order to reactivate its Account; and (iv) pursue any other remedy available to us. An “Affiliate” means a legal entity that a respective party to these Terms owns, that owns such respective party or that is under common control with such respective party, where “control” and “own” mean possessing greater than 50% interest in an entity or the right to direct the management of the entity.
4.5.6. Effect of Termination. If these Terms expire or are terminated for any reason: (a) any and all of your liabilities to us that have accrued before the effective date of the expiration or termination will survive; (b) licenses and use rights granted to you with respect to the Site, including rights to any intellectual property therein or thereto, will immediately terminate in accordance with these Terms; (c) our obligation to provide any further access to the Site to you under these Terms will immediately terminate, except any such rights that are expressly to be provided following expiration or termination of these Terms; and (d) the provisions designated to survive under the Terms will survive. In the event Assentiri terminates these Terms owing to any actual or suspected fraudulent or other unlawful use by an Account owner of the Assentiri Services, notwithstanding anything contrary elsewhere in these Terms, Assentiri may retain certain information of such terminated Account and use the retained information for its internal purposes including fraud detection and prevention, dispute resolution, investigations, and legal compliance for the period necessary to fulfill the foregoing purposes.
4.6. Data.
4.6.1. Customer Data means data uploaded or otherwise provided by you to the Assentiri Services. You are solely responsible for Customer Data, including compliance with any regulations, laws, or conventions applicable to such data and use. Customer Data is deemed your “Confidential Information” subject to the respective confidentiality terms under Section 5 (Confidentiality) below.
4.6.2. Personal Data Processing. You acknowledge your understanding and hereby provide consent that, except as described in these Terms or applicable Corporate Terms, the information you provide to us or that we collect will be processed and otherwise handled as described in the Assentiri Privacy Policy (https://assentiri.com/privacy-cookies).
4.6.3. Access & Disclosure. Except as described in these Terms or applicable Corporate Terms: (i) we may access, preserve, or share any of your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process (e.g. a subpoena or other legal process); and (ii) we may also share your information in situations involving violations of the Assentiri Privacy policy, the Terms, the Corporate Terms, or any other of our user agreements or terms in effect; or to respond to the claims of violation of the rights of third parties and/or to protect the rights, property and safety of Assentiri, our employees, users, or the public.
4.6.4. Customer Data Processing. Customer retains ownership rights to their Customer Data. By making available any Customer Data through the Services, Customer hereby grants to Assentiri a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to (i) use, reproduce, modify, copy, adapt, publish, and otherwise process Customer Data for the purposes of providing and improving the Assentiri Services for users; and (ii) to create aggregations and summaries of the Customer Data or portions thereof and to use, disclose, and distribute such aggregations for any purpose (both during the period that these Terms and Conditions are in effect, and thereafter), provided that such aggregations and summaries do not directly or indirectly identify Customer.
5. CONFIDENTIALITY.
5.1. Scope. Our “Confidential Information” means (a) any written information, materials and other documents supplied by us related to the Site which we do not generally disclose publicly, (b) the Assentiri Services themselves, excluding any Customer Data; and (c) any other of our information that we may disclose in writing or orally and is designated as confidential or proprietary at the time of disclosure, or that due to the nature of the information a reasonable person would clearly understand it to be confidential information; and (d) any amendment to the terms and conditions of these Terms between you and us. Confidential Information does not include any information that: (i) was or becomes generally known to the public through no fault or breach of these Terms you; (ii) was rightfully in your possession at the time of disclosure without restriction on use or disclosure; (iii) was independently developed by you without use of our Confidential Information; or (iv) was rightfully obtained by you from a third party not under a duty of confidentiality and without restriction on use or disclosure.
5.2. Restricted Use and Nondisclosure. During and after the term, with respect to Confidential Information a receiving party will: (a) use Confidential Information solely for the purpose for which it is provided; (b) not disclose such Confidential Information to a third party, except on a need-to-know basis to the disclosing party’s affiliates, attorneys, auditors, consultants, and service providers who are under confidentiality obligations at least as restrictive as those contained herein; and (c) protect such Confidential Information from unauthorized use and disclosure to the same extent (but using no less than a reasonable degree of care) that the receiving party would protect its own Confidential Information of a similar nature.
6. TERM AND TERMINATION
6.1. Termination. Except the termination for Assentiri Services as set out in Section 4.5 (Term and Termination for Assentiri Services), you may terminate your use of the Site at any time by ceasing further use of the Site. Assentiri may terminate your use of the Site as a Website Visitor, including denying you access to the Site at our sole discretion for any reason or no reason, including for violation of these Terms.
7 DISCLAIMER
7.1. CUSTOMER ACKNOWLEDGES THAT THE ASSENTIRI SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND THAT YOUR USE OF THE SITE OR THE ASSENTIRI SERVICES IS AT YOUR SOLE RISK. ASSENTIRI DOES NOT WARRANT: (I) THAT THE SITE OR THE ASSENTIRI SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, (II) THAT THE SITE OR THE ASSENTIRI SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR THE ASSENTIRI SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT CUSTOMER OBTAINS THROUGH THE SITE OR THE ASSENTIRI SERVICES WILL MEET CUSTOMER'S EXPECTATIONS, OR (V) THAT ANY ERRORS IN THE SITE OR THE ASSENTIRI SERVICES WILL BE CORRECTED. ASSENTIRI SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
8. INDEMNIFICATION OBLIGATIONS
8.1. You will defend, indemnify, and hold us, our Affiliates, officers, directors, employees, suppliers, consultants, and agents harmless from any and all third-party claims, liability, damages, and costs (including, but not limited to, attorneys' fees) arising from or related to, as applicable: (a) your access to and use of the Site (including the Assentiri Services); (b) violation of these Terms by you; (c) infringement of any intellectual property or other right of any person or entity by you; (d) the nature and substance of all documents, data, or other content uploaded by you to the Site (including the Assentiri Services); or (e) any products or services purchased or obtained by you in connection with the Site (including the Assentiri Services).
9. LIMITATIONS OF LIABILITY
9.1. In no event will Assentiri be liable to Customer, User or to any third party for any loss of profits (whether considered direct or indirect), loss of use, loss of revenue, loss of goodwill, interruption of business, loss of data, or any indirect, special, incidental, exemplary, punitive, or consequential damages of any kind arising out of, or in connection with these Terms or Customer's or User’s use (or inability to use) any part of the Site or Assentiri Services, whether in contract, tort, strict liability or otherwise, even if Customer has been advised or is otherwise aware of the possibility of such damages.
9.2 In the event that a claim arises from activities relating to the Site or Assentiri Services, and to the extent that Section 9.1 above, and/or any other applicable limitation of liability in these Terms is, for any reason, determined to be unenforceable or inapplicable, Assentiri’s liability shall be limited to the higher of (1) the fees the claimant paid to Assentiri during the twelve (12) month period preceding the date of the first event and (2) USD 100.
10. GENERAL
10.1. Third Party Content. We may provide links to third-party websites or resources. Assentiri provides these links only as a convenience and is not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. Customer acknowledges sole responsibility for, and assumes all risk arising from, Customer’s use of any third-party websites or resources.
10.2. Relationship. At all times, you and we are independent contractors, and are not the agents or representatives of the other. These Terms are not intended to create a joint venture, partnership, or franchise relationship between the parties. Non-parties do not benefit from and cannot enforce these Terms. There are no third-party beneficiaries to these Terms. You must not represent to anyone that you are an agent of ours or are otherwise authorized to bind or commit us in any way without our prior written authorization.
10.3. Trade Restrictions. You acknowledge that the Site, any information we supply you, and any other products, services, information, documentation, software, technology, technical data, and any derivatives thereof, that Assentiri makes available pursuant to these Terms (collectively “Excluded Data”) are subject to the export control and sanctions laws and regulations of Norway, Singapore, the United Kingdom, the United Nations, the European Union, the Member States of the European Union, the United States and other countries that may prohibit or restrict access by certain persons or from certain countries or territories currently including, but not limited to, Cuba, the Crimea region of the Ukraine and Sudan, Iran, North Korea and Syria (“Trade Restrictions”). You represent and warrant that you are not: (i) located in an embargoed country or territory, (ii) under the control of an entity organized in or a resident of an embargoed country or territory, (iii) listed on any government list of persons or entities with which persons are prohibited from transacting, or (iv) subject to end destination export control regulations. You are solely responsible for complying with Trade Restrictions for all Excluded Data and any of its content transmitted through the Site. If we determine in our sole discretion that you are actually or likely to be in violation of any representation or warranty set out in this Section, we have the right to terminate your use of and/or access to the Site immediately with or without notice to you.
10.4. Assignability. You may not assign your rights or obligations under these Terms without our prior written consent. If consent is given, these Terms will bind your successors and assigns. Any attempt by you to transfer your rights, duties, or obligations under these Terms except as expressly provided in these Terms is void. We may freely assign our rights, duties, and obligations under these Terms at any time, with or without notice to you.
10.5. Governing Law and Jurisdiction. These Terms are governed by and construed in accordance with the laws of Singapore and subject to the jurisdiction of the courts of Singapore.
10.6. Waiver. The failure of Assentiri to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision and shall not guarantee that Assentiri will repeat any such actions in the future.
10.7. Severability. If any part of these Terms is found to be illegal, unenforceable, or invalid, it will be deemed severed and the remaining portions of these Terms will remain in full force and effect.